Consultório Médico Mata Arthur (Dra. Maria Mata Arthur)
R. do Comércio n.º 121 - 1º andar
8700-427 Olhão, Portugal
Phone: +351 967 660 530
Prices: €€€€
I saw the glowing reviews about Dra. Maria Mata Arthur and how caring she was, making house calls and charging fair prices. We were new to Olhão and her office is a five minute walk from our home, so we decided to make her our family physician.
At first, she was very nice, caring and thorough, charging €35 for an office visit. Her hours were a bit odd, but being retired, it was not an issue for us.
I am a disabled combat veteran with several physical and mental disabilities, having served 20+ years in the military and over two years in combat zones - Bosnia, Kosovo, Iraq and Afghanistan.
In April 2021, I developed long-haul COVID symptoms, the most debilitating of which, and still is, cognitive impairment - brain fog. I have trouble focusing and concentrating, bringing about a great deal of frustration as I have a very high IQ. I now have difficulty adding simple, one-digit numbers, having been able to do complex equations in my head, not on paper, before this disease came along and having been an excellent speller, I have problems spelling the simplest words.
My wife and I go to a US military hospital in Spain every 3 months because we were not residents for quite a long time (due to COVID SNS and SEF shut-downs) and care there is free for us. My doctor there could not figure out what was causing my cognitive problems, so he referred me for a brain MRI with contrast, which I got in Faro in October 2021, to rule out brain tumors and the like.
The results were in Portuguese, obviously, and my American doctor could not translate it, so I asked Dra. Maria Mata Arthur if she could translate it for me because I was obviously very concerned about what they had found.
Dra. Mata Arthur told me there were no tumors, but that I had some very small lesions. I replied, asking a question about the lesions and inquiring about if she would mind translating the whole document for me, a task I told her I would gladly pay her for.
I did not hear anything back for a few weeks, but she is not very good about answering emails, phone calls, or SMS messages, so I gave it some time. Weeks turned into months and I tried to find out where she went, what happened to her, thinking maybe something horrible had happened to her, her husband, their new twins, or the entire family! Why else would our family doctor just disappear?
Finally in January, my wife stopped by her office and found her present. She told Dra. Arthur how concerned we had been about her and her family, but Dra Mata Arthur began yelling at my wife, telling her how she did not think she wanted to be our doctor anymore because I 'asked too many questions'. There was nothing wrong with her or her family, she simply decided not to respond to my inquiries while I was dealing with this very debilitating brain disorder! Can you believe it?
So, I still do not know exactly what the MRI report says and I have no doctor to manage my care or refer me to a good neurologist based on the recommendation of my doctor in Spain back in December. I am not getting the care I so desperately need because Dra. Maria Mata Arthur neither wanted to bothered by me any longer nor simply contact me, tell me she thought I should get another doctor, and refer me to someone competent and close by.
Her behavior was and still is unconscionable. What about the Hippocratic Oath - 'Do No Harm'? She has harmed me greatly, delaying my care and making my life miserable, unnecessarily, for over four months now. She should be reprimanded for her unethical behavior and I am considering filing a formal complaint with the Ordem do Medicos. She should not be allowed to practice medicine. What a hypocrite!
CombatCritic Gives Dra. Maria Mata Arthur 0 Bombs Out Of 10 And A Spot On My 'WALL OF SHAME' ... More Bombs Are Better!
Zero Bombs Equates To:
Translation for Civilians: "Fucked Up Beyond All Repair"
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Title: Olhão, (Faro) Portugal: Olhão, (Faro) Portugal: Hippocratic Oath? This Local, Family, So-Called Doctor, Seems To Have Taken The 'Hypocritic' Oath
Key Words: Olhão, Faro, Portugal, Hippocratic Oath, hippocratic, oath, doctor, physician, medical, CombatCritic, TravelValue, travel, value, service, business, review, Yelp, TripAdvisor, Google, Facebook
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