Lawrence, KS: Pizza Shuttle Stands For ZERO INTEGRITY And Earns A Spot On My "WALL OF SHAME"

Pizza Shuttle

1601 W. 23rd Street

Lawrence, KS 66046

Phone: (785) 842-1212

Website: pizza-shuttle.com

I will not waste my time reviewing a business that totally lacks integrity, so I will ignore the food, delivery, etc. at Pizza Shuttle and focus only on the matter at hand ... fraudulent business practices.

I ordered two 14" one-topping pizzas online from Pizza Shuttle (through Eat Street - where I was automatically directed) at a price of $15.18 (including $1.38 for extra cheese on my pizza). 

My wife is allergic to tomatoes, so I asked for olive oil on her pizza instead of tomato sauce, a request that every pizza place we have ever ordered from has gladly and "free"ly complied with. With tax at $1.45 and delivery at $1.50, the total came to $18.13 as you can see on my receipt and order confirmations (online and email) below.

As you can clearly see, the online and email confirmations listed a total of $18.13 including tax and delivery, but when the Pizza Shuttle driver arrived he stated the total was $22.25, an additional $4.07 "due to my wife being allergic to tomatoes and substituting olive oil for tomato sauce". Nobody bothered calling to inform us of the ridiculous $4+ upcharge and when the driver called the manager to confirm the discrepancy, the manager merely stated "that's the way it is, it's Eat Street's problem, not ours". 

I paid the driver the extra $4.07 (because it was not his fault and he does not get paid enough to argue with irate customers) and tipped him an additional $1.75, stating "your tip would have been much larger if your manager wasn't such an a**hole. Tell him to read my review on combatcritic.com and on Yelp ... it won't be pretty!"

Never again, Pizza Shuttle or Eat Street, once and I am done. 

Postscript (aka P.S.): Pizza Shuttle's owner gave me a call shortly after my review posted and apologized profusely for my experience. He told me that there was no excuse, BUT it was a busier night than usual and that my order for olive oil instead of tomato got confused as "extra toppings" rather than a sub for tomatoes which my wife is allergic to. He sent me a check for $5 to cover the overcharge (which I will not cash because I have a strict policy of not accepting "freebies" or other forms of compensation from businesses I review in order to maintain my reputation and the perception of objectivity by  my readers) and asked me to please give them another try. So, "never say never". I may try Pizza Shuttle again because of their gracious and customer oriented owner and will let you know how it goes. However, this review will not be changed and, therefore ...

CombatCritic Gives Pizza Shuttle And Eat Street 1 Bomb Out Of 10 And A Spot On My WALL OF SHAME FOR ZERO INTEGRITY ... Nuff Said!

One Bomb Equates To:

Read Reviews By CombatCritic:

Yelp - Elite '14/'15/'16

Tabelog - Official Judge (Bronze)

Zomato - #1 Ranked Foodie





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Title: Lawrence, KS: Pizza Shuttle Stands For ZERO INTEGRITY And Earns A Spot On My "WALL OF SHAME"

Key Words: Pizza Shuttle, pizza, shuttle, delivery, fraud, EatStreet, eatstreet.com, Lawrence, Kansas, 23rd, CombatCritic, TravelValue, travel, value, restaurant, menu, review, Yelp, Zomato, Tabelog

Translation for Civilians: FUBAR = "Fucked Up Beyond All Repair"

Letter To Vice-President Joe Biden: Attack on Military Retiree COLA and Disabled-Vet's Business

This has little to do with either Travel or Value, but is important to me and thought I would share it with my readers. I sent the following letter to Vice-President Biden and it is self-explanatory:

January 15, 2014

Dear Vice-President Biden,

I am a retired Air Force lieutenant colonel, 80% disabled Veteran, and service-disabled veteran-owned small business owner. I am tired of this administration's anti-Veteran/military agenda and lack of concern and response to whistleblower retaliation against me by the Department of Interior.

The fact that military retiree COLAs were targeted for 1% per year reduction until age 62 is wrong! Your retirement, the retirements of Congress, and the retirement of DoD civilians like Sharon Hallinan, the Department of Interior contracting officer who retaliated against me and ruined my business, we're not targeted, but those of us who defended our country for 20+ years were?

Why are the millions of dollars being wasted by Government agencies and contractors each year not targeted BEFORE the pensions of the brave men and women who dedicated their lives to our Nation's freedom?

I was targeted for whistleblower retaliation by the Department of Interior after reporting gross fraud, waste, and abuse in the Military Family Life Consultant (MFLC) program in the tens of millions of dollars annually. I complained to the Department of Interior Contracting Officer, Interior Business Center, in January of last year and two days later my $50K MFLC contract was cancelled. Not only did I lose much needed income, she fabricated lies, defaming my character and ruining the reputation of my business, leading to my business being ruined and the loss of our home and half of our possessions.

I filed complaints with the DoI and DoD IGs, but was ignored. My Congressman, Sam Graves, and Senators Blunt and McCaskill blew me off as did your boss President Obama. 

How is it that military retirees are the FIRST ONES TARGETED when it comes time to reduce spending? Why are government agencies and contractors allowed to defraud our Government and taxpayers, wasting hundreds of millions of dollars each year with impunity? How can a Government agency get away with illegally canceling a contract and ruining a service-disabled veteran-owned small business? I will continue to pursue this until those responsible are held accountable and am contacting you because I believe you are one of the few in Washington with the INTEGRITY and persistence to take action. I hope I am right Mr. Vice-President.

God bless you, your family, and our United States of America!

Chris Sorrentino,  LtCol, USAF (Ret)

Submitted via the White House app and website at 4:30 pm (CST) on 1/15/2014

PostScript: Representative Paul Ryan (R - WI) and Senator Patty Murray (D - WA) initiated the bill in Congress and IN ALL LIKELIHOOD NEVER SERVED A DAY IN UNIFORM. I HIGHLY RECOMMEND that both Rep. Ryan and Senator Murray NOT BE RE-ELECTED OR ELECTED TO A HIGHER OFFICE due to their contempt for our military and Veterans and the cowardly act of reducing retiree entitlements BEFORE addressing far bigger problems such as the GROSS FRAUD and WASTE endemic in government and government contracting.

KeyWords: resolution,Graves,retiree,McCaskill,disabled,joe,Biden,INTEGRITY,government,veteran,COLA,abuse,Congress,interior,Vice-president,Blunt,contractor,waste,budget,fraud