400 First Avenue
Needham, MA 02494 USA
Phone: +1 (781) 800-5000
The owner of The Submarine, for example, has been complaining to TripAdvisor for months about the incorrect map location of their business on TripAdvisor's website, to no avail. We had the same problem, searching for the "#1 of 280 Valletta Restaurants", The Submarine, on TripAdvisor's map function, missing the mark by several blocks and finally calling the business to get directions. I submitted a map correction to TripAdvisor, pinpointing the exact location of The Submarine, but like all other feedback customers give them, it will likely be ignored. The only reason we were using TripAdvisor, by the way, is because they are the only game in town (Malta - the same in India), likely paying-off local officials, in my opinion, in order to keep competition like Yelp and Zomato out of their markets.
All TripAdvisor cares about is making money, not telling the truth, in my opinion, so they only post reviews that support their goals, generating revenue from travel industry businesses that pay for premium placement and clicks on travel related ads. That is why I told them to "shove it" about a year-and-a-half ago after they refused to publish my perfectly benign review of the Villisca Ax Murder House in Villisca, Iowa, resubmitting the same review several times only to be denied publishing.
I documented my concern and protest of TripAdvisor's unprofessional behavior and misleading content in my June 24, 2016 post after complaining to TripAdvisor several times, with no response, then deleting my "Top Contributor" account entirely.
I refuse to do business with TripAdvisor and so should you. The only reason I posted the recent reviews was to test their business practices once again by posting my concerns and complaints publicly to see if they would be published ... they will not.
CombatCritic Gives TripAdvisor An Unprecedented 0 Bombs Out Of 10 And An Additional Spot On My "WALL OF SHAME" ... Shame On You TripAdvisor!
Zero Bombs Equates To:
Title: Wall Of Shame: Another Day, Another 3 Million Dollars - TripAdvisor Riding The Backs Of The Little Guys ... Their Customers